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Our Privacy policy

This website is operated by Pinewoods Antiques. The privacy of your data is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding your use of our website and your rights as a user.
Who we are.
Pinewoods Antiques (‘we’ or ‘us’) collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the GDPR rules which apply across the EU and the UK.
Your data.
When you conduct a transaction via our website, as part of the process we collect personal information you give us such as your name, address and email address. Your personal information will be used for the purposes of allowing the completion of the purchase of items shown on our website, or to allow us to satisfy any questions or issues submitted to us. We do not use your information for marketing purposes and will never sell your details. 
Our site is hosted by Wix.com which provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall, and are subject to their own privacy policies.
We may contact you to notify you regarding your transaction, to troubleshoot problems with your transactions, to resolve a dispute, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or postal mail.

Use of cookies.
Cookies enable visitors to store their favourite items, and make purchases without the need to create an account. They help us to track how many people visit the site and also provide information about what pages are the most / least popular which help improve the overall website experience.
Cookies are small text files that can be placed on your device to help our website function correctly. They do this by remembering your preferences such as language, font size, data regarding the way you display information on your screen, and how you interact with our website.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensure the basic functionality and security features of the website. These cookies do not store any personal information. 
We may also use optional cookies such as - 
Google Analytics –  provided by Google, these cookies count how many people visit our site and how they navigate through the various components of our site. This information allows us to improve the way our website works with the aim of enhancing the user experience.
Third-party cookies – We may use cookies provided by third-parties such as Facebook,Twitter, Instagram and Pinterest. 
You can learn more about these cookies from the respective third-party websites.
Our cookies are not used to identify you personally and are not used for any purpose other than those described above.
You can delete cookies from your electronic device or set up your web browser to block cookies. This will not stop the website working, but it may reduce some of the functionality.
To learn more about cookies and how they work visit https://www.aboutcookies.org/

Retention of data.
Any details collected by us will be kept only as long as is necessary to complete a transaction. This includes time to deal with any post-purchase queries, or to provide answers/information to a query submitted through  our contact forms.
Privacy policy updates.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you  on the relevant pages on the website.
Contacting us regarding your privacy
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us by email at info@pinewoodsantiques.co.uk or by post to 64 Pinewoods Avenue, Hagley Worcestershire, DY9 0JF.
This policy document was last updated on Friday 3rd November 2023.

 

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